Comentarios

8.9
Puntuación

Desglose de la puntuación

Limpieza
9.2
Confort
9.3
Ubicación del alojamiento
8.4
Servicios
9.0
Personal
9.4
Relación calidad-precio
8.3

Comentarios

    María Carretero Sorlí
    es

    Puntuación

    9.2
    20 de abril de 2018

    Espectacular

    La ubicación un poco alejada pero fácil conexión
    Todo! El Onsen en la habitación, la comida, las camas eran comodisimas, cogimos un masaje japonés que fue lo que nos faltaba para estar más relajados! El vivir en medio de la naturaleza..
    בן יחיאלי
    il

    Puntuación

    8.8
    21 de mayo de 2018

    Worth the money

    The washroom and the shower are very poor
    The Japanese dinner is very good experience, the private onsane is the best thing in this hotel
    Mariehette Louwsma
    za

    Puntuación

    8.8
    13 de mayo de 2018

    Loved the beautiful hotel in fantastic surroundings

    We booked the room for the open air bath but could not use it as the water is too hot and you could not stop the hot water flow or put cold water in. It was a real pity as we were looking so forward to a lovely soak in the onsen. The relaxing chairs as well as the huge day bed are rock hard and is very uncomfortable. For this price they charge for the accomodation they could have a decent coffee machine in the room as we had in all our hotels in Japan.
    We loved our stay and had a fantastic river view. The food is exellent! And we loved the veggies Starter with the melted butter and Anchovie. It was delicious. The best!! We did not enjoy the Shabu Shabu veggies and meat and it was a pity that we were not given a choice to rather enjoy the food precooked or rather eat the veggies raw and the beautiful beef properly prepared. The beds were too hard and we should have told Reception sooner as they quickly put a padding on the mattress which made a big difference. We loved the lift that was given to us to the nearest station every day.
    Vonita
    au

    Puntuación

    8.8
    12 de mayo de 2018

    Excellent, thank you.

    I would have liked English Breakfast tea available in the rooms. I requested some and was advised it was only available at breakfast. Also, there was a constant humming sound that could be heard in my room, it was quite distracting during the night.
    The staff were helpful and accommodating. The rooms were comfortable.
    Matthew
    us

    Puntuación

    10
    11 de mayo de 2018
    Esta entrada no tiene comentarios.
    Victoria
    us

    Puntuación

    10
    6 de mayo de 2018
    Wonderful accommodation with the spa, beautiful location, great dinner experience
    Wendy
    au

    Puntuación

    10
    6 de mayo de 2018

    Loved the kaiseki meal and would definitely return!

    The kaiseki dinner was lovely. It really helped that our wait staff was able to explain to us each course, which made the meal more enjoyable. Private onsens we could use were also great!
    Robert
    ca

    Puntuación

    9.2
    3 de mayo de 2018
    Esta entrada no tiene comentarios.
    Caroline
    au

    Puntuación

    10
    28 de abril de 2018

    Excellent view, comfortable bed and tasty food.

    The bed and pillow is extra comfy. The private bath is amazing!! Most importantly the view is spectacular. We got a corner suite and can hear the creek from our bedroom. The pick up service is really handy. As the road towards the hotel is a bit narrow and steep.
    HLS
    gb

    Puntuación

    9.6
    27 de abril de 2018

    We didn't want to leave

    Manatei Hakone was the highlight of our Japanese holiday. The woodland setting by a river, the Japanese rooms, the onsens, and the friendliness of the staff were all outstanding. The marvellous dinner is served in a delightful dining room with screens between each table to make it feel like a private room. The meal consists of many courses, all delicious and beautifully presented and explained to us by the staff. The hotel shuttle from the local station is very efficient and provides a swift connection to the Tozan railway and Hakone circular tour. The wonderful Open Air Art Museum is just one stop away.
    Todd
    au

    Puntuación

    6.2
    27 de abril de 2018

    Suite with private onsen is great, however food lets this place down

    It's not close to town, if you don't have a car could potentially be difficult to get to. The food is just ok - nothing to write home about The vending machines are too expensive - drive down the the closest 7/11 where things are half the price I asked for an extra blanket during our stay and was told I would have to pay extra... for a blanket when I was already paying $600 a night... not impressed with that.
    The private in room Onsen was wonderful especially as the weather was not great during our stay. There is a private carpark which was great as we had a car The rooms are spacious and have a nice view
    Steven
    au

    Puntuación

    9.6
    18 de abril de 2018

    This was the highlight of our trip and it was the best.

    The onsen could be a bit hotter.
    The staff were so helpful and our room was magnificent great private onsen, the only downside was the weather, we had rain the whole time and this interrupted our view, but that was not the hotels fault.
    Matti
    fi

    Puntuación

    8.3
    15 de abril de 2018
    Food wasnt up to the level we had in every other place during our holiday. Either it was simply tasteless or it was bad quality, like slimy beef.
    Own hotspring bath was great and well worth the money.
    it

    Puntuación

    9.2
    15 de abril de 2018

    Excellent onsen hotel. Great staff. Wonderful location

    Breakfast was not western style
    Private onsen suite wonderful. Excellent friendly staff
    Albert604
    ca

    Puntuación

    8.8
    9 de abril de 2018
    The location
    Onsen
    Shizuko Surtees
    gb

    Puntuación

    7.5
    8 de abril de 2018
    view
    yao
    au

    Puntuación

    7.9
    6 de abril de 2018

    Good service and food but a little bit old in facilities

    There is a ventilating fan noise during all the night.
    Food is absolutely good
    Maja
    ch

    Puntuación

    8.8
    2 de abril de 2018

    Relaxation at its best

    We had a suite with a hot spring bath, with the latter being the highlight of our stay in Hakone. The suite was very spacious for the Japanese standard, and we were provided kimonos daily which added to the overall comfort. The most incredible part was the Japanese dinner. We were served the proper several (8-9) meal course making every night festive. Preparing our own Shabushabu was super fun. The service was impeccable, the receptionist was exceptionally helpful and agreeable. The hotel is situated right by the river, with mini waterfalls and views on the surrounding forest. We have chosen Manatei as our first stop in Japan to recover from the jet lag and enjoy the scenery. It certainly served the purpose of good sleep, serene environment and relaxing holiday. I had a massage in their spa which was heavenly. Hakone town is a 10-15 minute walk away, where one can find a cafe with a feet spa, souvenir shops and restaurants.
    Elizabeth
    us

    Puntuación

    10
    31 de marzo de 2018

    Absolutely amazing and will be back!

    The dinner, the spacious room, the service!
    us

    Puntuación

    9.2
    30 de marzo de 2018
    Esta entrada no tiene comentarios.
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