- Q: When can I start the reservation?
A: You can make reservation 6 months before. Please make reservation from this homepage, or call 0460-86-0810
- Q: Please tell me about reservation cancellation charge.
A: Reservation cancellation will be charged:.
If cancelled or modified up to 5 days before date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.
※When it depends on the inevitability such as a typhoon, the disaster, it is excluded.
- Q: Charge for children
A:Age / Meal / Extra bed / Charge
- Primary schoolchild (6 years old ) / 100% of adult rates
- 3 years old - 5 years old / with Meal / with Bed / 50% of adult rates
- 3 years old - 5 years old /without Meal / without Bed / 2,160yen
- Under 3 years old / without Meal / without Bed / 2,160yen
Note: A child’s meal is provided with the meal menu for children.
When ordering the same meal menu as an adult, a charge is the same as an adult(100% of adult rates).
- Q: What other fee or tax is needed to stay?
A: Hot spring water tax (150yen) is needed if you are over 13 years old.
- Q: When should the staying price pay?
A: Basically, at the time of check-out.
- Q: Is there the plan of the room without meals?
A: We have the plans for Deluxe Twin, Suite A and Suite B type.